A leading technology driven business transformation company

With our innovative Enterprise Workplace Solutions, we empower organizations to adopt hybrid work concepts to enhance productivity and flexibility. Our Technology Business Solutions bring together cutting-edge technology, deep vertical process expertise, and a diverse global workforce to support clients in their digital transformation journey and efficiently tackle their most complex challenges.

Headquartered in Zurich, Switzerland, SPS operates in more than 20 countries and focuses on clients in banking, insurance and health. SPS has more than 8,500 employees and is recognized with a world-class NPS by its global client base. 

We act with precision, connect people to the right information, and turn data into insights for better outcomes.



Our tailored outsourcing solutions – Hybrid Workforce Experience, Office Logistics, and Enterprise Business Support – establish a dynamic workplace, empowering employees to excel at customer satisfaction and drive superior business outcomes. With a wealth of experience, our adept teams handle labor-intensive tasks, simplifying your daily operations.



SPS transforms back-office operations and client communication across industries. Data & Business Process Management, Customer Communications, and HR & Payroll strategies enhance performance. Tailored solutions for Health and BFSI industries meet specific needs. Our expertise and state-of-the-art tech elevate operations while ensuring data security

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Our valued customers

trusted by the world's largest organisations

view our customer & case studies

For over 20 years, we have been working with SPS in the managed payroll service. We have been able to make intensive use of this time to build up a very good partnership and to build a foundation of mutual respect and trust. This base has supported us beyond the usual measure and enabled us to go many extra miles and even accomplish critical projects together. We can rely on SPS, feel involved and benefit from the great expertise, which we are also happy to put to use for Sanofi. We have therefore recently decided, for the first time in Germany to establish a payroll administration outsourcing with SPS and to introduce SAP Fiori. This scope extension is certainly the best and clearest proof that we are looking together and successfully into the future.

Michael Nink, Head of SBS People Services Cluster
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Case study

Sanofi expands payroll partnership with SPS

After a long-standing partnership, Sanofi is handing over its full-service BPO payroll to SPS.

16 May 2023

Over the past years, we have come to know SPS as a competent and reliable specialist in Document Logistics. Thanks to the partnership with SPS, Sanitas has taken an important step into the digital future.

Alex Friedl, Head of Client Services and Benefits
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Case study

Sanitas Health Insurance

2 Minuten
30 November 2022

For many years, we could always rely on our partner SPS. Thanks to the new omni-channel solution that links up with IncaMail, we are now able to send personnel documents, payslips and travel expense statements to the private e-mail address of our employees – knowing that all mail is completely secure. This is not only convenient for our employees but also for our HR staff.

Oliver Hebold, Head of Automation HR Services

At The NPD Group, we aggressively seek out state-of-the-art solutions for business applications that add value to the services we provide. The SPS solution enables us to further enhance the quality, quantity, and speed of the data we collect, enabling us to provide our clients with the deep insights based on precise, timely and reliable data.

Steve Coffey, Chief Innovation Officer


In an ever-evolving world, resilience becomes paramount for fostering growth amidst rapid change. Those businesses that strategically invest in talent, technology, and customer experience aren't merely adapting – they're flourishing. At SPS, we specialize in empowering companies to navigate challenges, providing innovative solutions that reimagine the landscape of work. From attracting top-tier talent to crafting seamless omni-channel experiences, SPS is dedicated to aiding businesses in their journey to reset for growth and cultivate enduring resilience.

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Enabling Businesses with the Power of Generative AI

As we delve into the revolutionary realm of AI progress, our blog series provides an in-depth examination of generative AI technologies such as ChatGPT and large language models (LLMs), and their broad impacts across sectors like banking, insurance, healthcare, and law.

Alongside highlighting pioneering developments in language understanding and creativity, our series delves into the diverse uses and adjustments of these technologies within specific industry contexts. We'll investigate how generative AI is reshaping operational workflows, empowering human potential, and reforming specific functions within these sectors

Learn more with our blog series for further insights from our experts!




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Our journey towards sustainability

SPS has earned recognition from EcoVadis, a hallmark of our dedication to Environmental, Social, and Governance (ESG) excellence with the 84th percentile in our first rating. We at SPS are just starting our ESG journey, with ESG being a key focus already across the business to identify and prioritize our ESG impacts, risks, and opportunities based on their importance to both internal and external stakeholders.

We are excited about the progress we will achieve in the coming year and beyond, and we look forward to sharing our continued advancements in the field of sustainability.


Recognized as a global leader for our excellence

These awards honor our efforts in making impactful contributions across various industries. We are committed to consistently delivering outstanding customer service and ensuring satisfaction, while also cultivating a supportive work environment for our employees. Our aim is to positively influence all our stakeholders, and we are proud to be recognized as a global leader for our performance.

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Unlocking the Power of Growth

Creating sustainable business success in a complex, fast-changing world

22 January 2024
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Market research

How to enhance Business Efficiency, by IDC

The fusion of human and technology assets to achieve Digital Business Efficiency

21 February 2024
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Market research

How to improve customer satisfaction, by NelsonHall

The importance of customer experience to revenue growth

04 March 2024
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Sustainability Report 2022-2023

31 August 2023