WORKING TOGETHER FOR THE FUTURE

We approach corporate responsibility ethically and accept responsibility for both the direct, and indirect effects of our commercial endeavours. SPS sets the ESG standard within our industry, where sustainability, appreciation of each and every employee and a respect for our environment are embedded in our values.

At SPS, we combine the physical and digital worlds, continually delivering value by prioritising our clients, demonstrating excellence and cutting-edge thinking, and producing results that are value-driven and support robust sustainable growth.

SPS strives to have a positive impact on society, whether social, economic, or environmental. SPS has operations right across the globe, bringing with it a diverse workforce and allowing us to have a positive impact on the societies in which we operate. We consider the health of the social and the natural world to be crucial to long-term success. To focus our efforts, SPS has signed up to the UN Global Compact initiatives, we view the implementation of its 10 principles as the cornerstone of good corporate governance. We are further guided by the UN Sustainable Development Goals, where we focus on five key areas:

1. OUR EMPLOYEES

At SPS, we understand that our people are the key to our success, and we are dedicated to fostering an atmosphere where each employee feels respected, appreciated, included, and has the chance to grow and develop.

Some of the global initiatives which have been rolled out include:

• Employee Engagement

Our employee satisfaction survey has an engagement response rate of over 90%. This high rate of response provides us with insights, which helps to drive meaningful engagement, it identifies opportunities, promotes a positive working environment, and establishes a benchmark. Moreover, it indicates where we can drive improvements within the organisation.

• Frontline Worker Communication & Engagement

We have introduced  a centralised collaboration tool available to all employees across the world. It serves as a hub for top-down, bottom-up, and peer-to-peer communications using built-in analytics and a dashboard which allows us to create targeted content. This allows us to communicate with all our employees, especially our frontline workers who are not on our internal digital communication channels. This tool enables us to communicate with every employee, especially those on the front lines who are not using our internal digital communication channels.

• Health and Safety 

SPS views health and safety as a cross disciplinary field which is intended to keep people safe from injury or disease whilst at work. Managing workplace safety is the key to safeguarding both our employees and our company. Good health and safety management is characterised by strong leadership involving our managers, workers, suppliers, contractors and customers. In a global context, health and safety are also a crucial component of the drive for sustainable development. We have in place global health and safety standards for all our sites, and we provide training to ensure these requirements are met. In addition, we have a network of health and safety officers who are responsible for auditing and evaluating these standards.

Employees’ workplace safety and mental health is of vital importance to us, and we ensure all our employees have access to an Employee Assistance Programme, which is available to them 24/7.

• Learning & Development

The aim of Global HR is to strengthen our human capital and support SPS’ strategic position. Our global and local academies are responsible for establishing the global standards for training. These academies collaborate to evaluate eLearning platforms and training programmes and to exchange best practices. The academy ensures that employees are receiving the training needed to enhance their skills and help them perform well at their jobs. These activities can further improve employee satisfaction, resulting in higher productivity. In addition to the general development programmes for all employees, the academies also oversee other, more specialised, initiatives such as – 

• Mentoring

Mentoring is a talent program aimed at developing and retaining key talents, who have the potential and aspirations to advance to more senior roles. The purpose of the program is to focus on the employee’s long-term career and success at SPS. It is also a key program for enhancing the internal talent pipeline for key positions.

• eLearning programmes

Our highly targeted microlearning courses are one example of the training that may be delivered through these programs. These courses are designed to engage our teams making the training applicable and effective, while also enhancing employee engagement and motivation.

• Talent Opportunity Programme (TOP)

This programmes content is designed to meet the needs of the individuals and allows SPS to develop their key talents. The aims and objectives of this programme is to provide practising and potential leaders with an in depth understanding of the skills, qualities and best practices required to become an effective leader. Participants in the TOP programme go through a rigorous assessment programme which looks at their career trajectory, they take part on workshops which combine both theoretical and real-life scenarios, they expand their network and meet with their colleagues right across the world.