Our employees

Engaging employees is essential for the success of any organization, but it is particularly important for us due to our geographical divide and because a number of our employees are located on client premises.

We are also committed to measure our employees satisfaction. Our annual employee engagement survey receives a response rate of 90%. This high response rate provides us with insights that aid in driving meaningful engagement, identifying opportunities, fostering a positive work environment, and establishing a benchmark. In addition, it indicates where we can effect organizational change.

With more than 500 locally defined and centrally tracked actions, the survey and development process enable us to become a better place to work.

Talent management

Our human resources team is dedicated to finding opportunities for seeking, hiring, nurturing, and managing SPS’ talents. Leaders of SPS must shape a workforce with the skills to deliver on strategy, now and in the future. At SPS, we conduct an annual formal assessment of our employees with the objective of identifying current and future organizational needs in terms of people, skills and expertise,  ensure continuity by minimizing risk and by building up a talent and succession pool.

Our Organization and Talent Review Process (OTR) helps identify talents (through the lens of diversity), assessing their capabilities and defining their development needs; engage and retain our talent by providing career opportunities for them; to accurately define talent and career management actions on a global, local, and individual level; and strengthen commitment to the implementation of the action plans – taking mutual responsibility.

Employees’ workplace safety and well-being is of vital importance to us. Individual well-being influences engagement and motivation at work. People that have high individual well-being are more likely to see their workplace as positive, productive, and engaging. Global and country-specific HR departments strive to promote employee well-being by adhering to the following framework:

• Social well-being
• Physical well-being
• Occupational & Financial well-being

SPS will neither commit nor contribute to human rights abuses. We treat all people with whom we engage with respect and dignity. SPS respects the rights of employees to freedom of association, collective representation, reasonable working hours, safe working conditions, fair wages, a safe and healthy workplace, and other fundamental worker rights. We expect our partners to respect these same fundamental worker rights.