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Awards & Partnerships

A powerful motivator, promoting a culture of excellence and achievement

RECOGNIZED FOR OUR ACCOMPLISHMENTS

These awards recognize our accomplishments in making significant contributions to different industries. We are constantly working to provide exceptional customer service and satisfaction, as well as to create a positive work environment for our employees. We want to make a positive impact on all our stakeholders and we are proud to be recognized as a global leader for our performance.

  • Employee Satisfaction.
  • Performance & Communication.
  • Supporting Stakeholders.
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BUSINESS EXCELLENCE

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WORLD-CLASS NPS OF 80 POINTS

SPS has accumulated more than five years obtaining a world-class NPS (Net Promoter Score). Our clients are at the forefront of our priorities, inspiring us and our teams to consistently deliver exceptional work. Their trust and satisfaction are consistently reflected in an exceptional and solid score over time.

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IAOP GLOBAL OUTSOURCING 100

We have been selected by IAOP - The Global Outsourcing 100® as a top global provider of document management and business process outsourcing solutions, from 2013 to 2024. The companies that make it are recognized as leaders in the outsourcing industry and are highly regarded for their quality of service, innovation, and expertise.

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OPEX PARTNERSHIP

Within our role as a technology-driven leader for our clients, we rely on industry leaders like OPEX for a wide range of operations, such as the digitization of documents and records. Thanks to this partnership, we can offer the best possible approaches to technology to our clients, ensuring excellence and innovation.

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DOCUMENT PROCESSING PARTNERSHIP WITH CAYA

The collaboration between SPS and the tech startup in document management can now change the way of receiving and processing documents towards a paperless organization.

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HO CHI MIHN CITY TRADE UNION FOR EXCELENT EMPLOYER

SPS received recognition from the Ho Chi Minh City Trade Union for its excellence as an employer, affirming its status as a top workplace for employees.

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STEVIE INTERNATIONAL AWARD FOR BUSINESS SERVICES

SPS achieved Gold Winner status for Business Services in the prestigious International Business Awards® in 2020 and the Bronze Winner status in the same category in 2021.

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TOP 10 ICT COMPANIES FOR BPO SERVICES

Award from VINASA (Vietnam Software Association) in the category of Business Process Operation Services for the years 2018-2023, underscoring our commitment to excellence and innovation.

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STEVIE AWARD FOR EXCELLENCE IN MANAGEMENT

SPS North America receives in 2022 the Bronze award in the category of Excellence in Management - Business & Professional Services. It reflects our dedication to providing exceptional management solutions.

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GUARDIAN LIFE INSURANCE COMPANY RECOGNITION

SPS NA is honored to be acknowledged by Guardian Life Insurance Company as their foremost supplier for our claims processing operation. This recognition underscores our unwavering commitment to excellence and efficiency.

INNOVATION

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BIG AWARD FOR INNOVATIVE SOLUTIONS

SPS earns distinction in the 2022 BIG Innovation Awards by the Business Intelligence Group (BIG) for its innovative solutions, delivering excellence amidst challenges, providing digital mail services, and touchless solutions.

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BIZ AWARD FOR MOST INNOVATIVE COMPANY OF THE YEAR

SPS North American division earns Silver for Most Innovative Company of the Year (2022) at the Best in Biz Awards. Innovative Thinking' is one of our core values, and we strive to incorporate innovation into in all aspects of our business.

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STEVIE AWARD FOR MOST INNOVATIVE COMPANY

Bronze Stevie® Award in the category of Most Innovative Company of the Year as part of the 19th Annual American Business Awards®. This recognition is a testament to the commitment, the adaptability, and the creativity in the pursuit of innovation.

ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG)

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ECOVADIS BRONZE MEDAL FOR ESG EXCELLENCE

We are delighted to announce that SPS has earned recognition from EcoVadis, a hallmark of our dedication to Environmental, Social, and Governance (ESG) excellence. With our first rating, we are part of the 84th percentile of all rated organizations globally.

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HRO TODAY INCLUSION AWARDS FOR EXCELLENCE IN DE&I

SPS has been recognized for excellence in Diversity, Excellence & Inclusion (DEI) as part of the 2nd Annual HRO Today Inclusion Awards for our global Core Voices initiative.

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RAGAN'S AWARDS FOR DIGITAL CULTURE

SPS North America was named a winner in Ragan's Workplace Wellness Awards 2023 in the category of Digital Culture, for supporting the well-being of our employees and promoting a healthy workplace through meaningful connections in a digital world.

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LOVABLE WORKPLACES AWARD

Lovable Workplaces Awards is a great opportunity for companies to show how attractive workplaces they are.

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A FAMILY FRIENDLY COMPANY

A recognitoin received in 2020, 2022 and 2023 to encourage members of the corporate sector, highlight familyfriendly good practices and support young adults in accomplishing their dreams of having children.

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MILITARY SPOUSE EMPLOYMENT PARTNERSHIP (MSEP)

MSEP connects military spouses with hundreds of partner employers who commit to recruit, hire, promote and retain military spouses, bringing the number of employers at SPS to more than 615.

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RAGAN AWARD FOR DIVERSITY, EQUITY AND INCLUSION COMMUNICATIONS

SPS North America was among the finalists in the Diversity, Equity & Inclusion Communications category and was recognized with Honorable Mention. SPS' DE&I initiatives are led by an employee council and they are built into the DNA of SPS.

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STEVIE AWARD FOR GREAT EMPLOYER

North American division has been named the winner of a Silver Stevie® Award in the category of Employer of the Year - Business & Professional Services as part of the fifth annual Stevie Awards for Great Employers.

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STEVIE AWARD FOR WOMEN IN BUSINESS

Pamela Tom, Director of Solution Design, was recognized with a Bronze Stevie® Award for Women in Business in the category of Executive of the Year. Pam is the fourth woman on the SPS North America team to be recognized with this award since 2015.

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STEVIE AWARDS FOR EXCELLENCE IN EMPLOYEE WELLNESS

SPS North America received recognition in 2024 for excellence in the category of Achievement in Workplace Health & Wellbeing.

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WORKPLACE HEALTH PROMOTION (WHP) RECOGNITION

SPS Italy has been awarded the “Healthy Workplace” recognition for the fifth consecutive year at the WHP Healthy Workplace event in Milan. It reflects our belief that a great place to work is one where everyone feels valued, supported, and healthy.

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ACCESSIBILITY DESIGN COMPETITION 2024

SPS is proud to join the Accessibility Design Competition (ADC 2024) as an Industry Partner, promoting inclusivity and employability for individuals with disabilities ensuring that all employees can easily navigate their work environment.

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