Unlocking the power of employee experience

Hire the digital workers you need

STRATEGIC EX FOR COMPETITIVE EDGE

In a business landscape where the labor shortage is a critical barrier to growth, SPS's hybrid workplace solutions are key to winning the talent war, offering the agility to focus on innovation and the flexibility to nurture what's most valuable – the employee experience (EX).

More than two thirds (68%) of businesses find it challenging to hire the digital workers they need, and 45% say this is due to a shortage of qualified applicants. Technology and automation have significantly transformed the nature of work by streamlining processes, increasing efficiency, and reducing the need for manual labor. This has resulted in various industries witnessing a growing demand for skilled workers. Organizations with strong EX are better able to recruit and retain the best employees, helping them build success over the long term. This is crucial, as talented workers are becoming harder to source. 

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some KPIs about employee experience

CREATE STREAMLINED AND EFFECTIVE BUSINESS PROCESSES

How SPS can enhance your Employee Experience

Companies with ambitions to grow sustainably and profitably understand that EX is a key differentiator in the labor market. As a result, they are redesigning their workplaces and adapting their organizations with a focus on humanizing and enhancing the employee experience.

SPS Enterprise Workplace Solutions make hybrid workplaces a reality, enhancing EX and increasing employee attraction and retention. Our hybrid workforce experience solutions empower employees to be productive anywhere, concentrate on core business and experience meaningful work. SPS’ office logistics services ensure efficient office processes – from mail and parcel deliveries to presentation and printing support.

And SPS’ enterprise business support services optimize cumbersome administrative tasks (such as cost assignment) – so employees can fully concentrate on core tasks. 

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POWERING PRODUCTIVITY ANYWHERE

SPS’s enterprise workplace solutions are making hybrid workplaces a reality; they are transformative, enabling employees to excel in their roles while enhancing their quality of life, thereby accelerating productivity and satisfaction.​

SYNCHRONIZING EX AND CX EXCELLENCE

SPS understands that great employee experiences translate into exceptional customer experiences. By aligning AI-driven hybrid workplaces with employee needs, SPS helps create a virtuous cycle of satisfaction and loyalty that extends from the workforce to the customer base.

REVOLUTIONIZING WORKPLACES WITH AI

Through intelligent automation of routine tasks, SPS is transforming the employee journey. Employees gain free headspace and time for customers, innovation and strategic growth. This not only makes for a more engaging workplace but also elevates employee retention for a stronger, more resilient business.​

FLEXIBILITY AND EFFICIENCY

Ensuring efficient operations both onsite and within SPS shared service centers, we manage high processing volumes in SPS' core markets. Our approach leverages synergies and economies of scale/scope for customers, offering modular solutions that are adaptable over time. Additionally, we optimize your corporate real estate by implementing a combination of on/near and off-shoring strategies, providing a flexible and tailored operational framework.

DRIVING GROWTH THROUGH THE WORKPLACE EXPERIENCE

Workplace Services and Office Layouts need rethinking

The ability to attract and retain highly engaged employees is a major factor in determining an organization’s success and ability to grow.

A key element in the employee experience is taking the pain out of the day-to-day working experience and, in these days of hybrid working, ensuring that employees have access to the same tools and systems when working from home as in the office.

Discover the latest insights from NelsonHall's updated report on improving employee experience and learn how to boost your employees' engagement.

ABOUT NELSONHALL. NelsonHall is the leading global analyst firm dedicated to helping organizations understand the transformation of digital operations. With analysts in the U.S., U.K., Continental Europe, and India, it provides organizations with detailed, critical information on markets dynamics and help them hone their go-to-market strategies. NelsonHall's research is based on rigorous, primary research and is widely respected for its analysis' quality, depth, and insight.

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Market research

Driving Growth through the Employee Workplace Experience

Empowering employees to be productive anywhere

24 May 2024

DIVE DEEPER: EMPLOYEE EXPERIENCE BLOG POSTS

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Integrating Modern Collaboration Environments

How can organizations find the optimal balance between flexibility for employees and the structural needs of the company?

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The Employee Experience

To ensure a successful employee transfer process, communication and employee engagement is key.

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10 Best Ways to Retain Employees

Retaining employees requires a proactive approach that prioritizes employee satisfaction, growth, and well-being.

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SPS provides strategic hybrid workplace solutions, crafting an exceptional Employee Experience (EX). Addressing labor shortages, our tools attract top talent, fuel engagement, and secure lasting success. SPS powers productivity anywhere, transforming workspaces, synchronizing EX with CX excellence, and revolutionizing workplaces with AI for enhanced retention and resilience.

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