Automation in the health sector

Transforming Medical Management and Care


Automation in the health sector refers to the implementation of technologies and solutions that optimize and improve processes related to medical care, from administration to direct patient care.

Introduction to Health Automation

Health is one of the most critical industries and, at the same time, one of the most likely to benefit from automation. Automation not only refers to robots performing surgeries but to systems and processes that facilitate and improve the experience of both the patient and the health professional. However, not everything promoted as "automated" truly is. A genuine automated solution operates with minimal human intervention and provides consistent and reliable results.


Health automation offers multiple benefits, from improving patient care to optimizing costs.

Improvement of Patient Outcomes

  • How technology supports medical advances: Technology allows for more accurate diagnoses, personalized treatments, and real-time patient monitoring.
  • Examples of automation in patient communication: Automatic reminder systems for appointments, notifications about test results, and telemedicine platforms.

Cost Reduction

  • Operational efficiency and reduction of overtime: By automating repetitive tasks, staff can focus on more critical activities, reducing overtime and associated costs.
  • Fewer errors and reduction of associated costs: Automation minimizes human errors, reducing costs related to corrections and compensations.


Efficiency and Patient Satisfaction

  • Automated appointment scheduling systems: Allow patients to choose schedules and specialists according to their convenience, enhancing their experience.
  • Automated reminders and communications with patients: These systems reduce missed appointments and improve adherence to treatments.

Compliance with Regulations and Safety

  • Integration with regulations like HIPAA: Automated solutions are designed to comply with privacy and data protection regulations.
  • Protection of Health Information (PHI) and Personal Data (PII): Systems ensure the security and confidentiality of patient information.


Automation manifests in various practical applications that benefit both health professionals and patients.

Smart Scheduling

  • Tools and software for scheduling appointments: These tools allow smoother scheduling, avoiding conflicts, and optimizing specialist availability.

Transfer and Access to Data

  • Automation in the transfer of medical records: Facilitates access to the patient's medical history at any time and place.
  • Sharing data between departments and facilities: Optimizes patient care by having a 360° view of their history and needs.

Error Reduction

  • Minimization of the human element in critical processes: By automating processes, human errors that can affect patient care are reduced.

Adaptation to Changes and Emergencies

  • Use of machine learning to adjust staffing levels: In high-demand situations, such as a pandemic, automation allows for rapid adaptation of available resources.
  • Quick responses to changes in local guidelines: In regulatory changes or emergency situations, automated systems can adapt quickly to ensure continuity of care.



Meet SPS Global
Your ally in automated health solutions

If you are looking for a reliable partner in the field of health automation, SPS Global is an excellent choice. We offer solutions that allow health professionals to focus on what's most important: the patient.

  • Claims and case management: Automation from receipt to settlement.
  • Automated TARMED claims management: Standardized solution for the Swiss health sector.
  • Disease Management Programs (DMP): Technological platform for chronic diseases.
  • Image data management: From photo capture to the creation of insurance cards.
  • Outpatient patient management: Optimizing the patient experience and clinical efficiency.

What is health automation?

It is the integration of technologies and systems to perform health tasks and processes more efficiently, reducing human intervention and the margin of error.

What is an example of automation?

An example of automation is an online medical appointment scheduling system, where patients can select dates, times and specialists without the need to interact directly with a receptionist.

What is the impact of automation in a healthcare enterprise?

An example of automation is an online medical appointment scheduling system, where patients can select dates, times and specialists without the need to interact directly with a receptionist.


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