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Insurance solutions

Increase your operational efficiency with intelligent insurance business process automation

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BPS AND AUTOMATION SERVICES FOR THE INSURANCE INDUSTRY

With unpredictable and uncontrollable external factors, insurance companies must control their risks and ensure that business operations are running efficiently. Evolving marketplace challenges are leading insurance businesses to outsource their non-core business processes to third parties - allowing them to automate their non-human-centric operations.

SPS enables insurers to become digital insurance enterprises. We identify opportunities for automation that streamline manual tasks, improve customer response times, reduce running costs, and enhance service quality. 

SPS' Offering for the insurance industry

Digital Mailroom Services

SPS’s Digital Mailroom Services allow companies to manage both physical and digital communications in a seamless, end-to-end, automated mailroom solution.

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Omni-Channel Output Services

Right message, right channel, right time – Improve performance and build loyalty with an Omni-Channel-Output Factory. SPS supports client-to-customer communication through physical and digital channels.

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Insurance Claims Automation

Our Insurance Claims Automation Solution supports efficient processing of physical and electronic claim submissions. We analyse your existing practices to identify opportunities for automation using traditional OCR capture technologies and/or Robotic Process Automation (RPA).

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THE BENEFITS OF AUTOMATION FOR THE INSURANCE INDUSTRY

  • Faster and more efficient claims processing

RPA and claims processing software automate many of the tasks traditionally performed by claims operators. ​​​​​​​​​​​​​​Automated insurance processes become standardized, resulting in faster document processing times

  • Regulation Compliance

​​​​​​​Standardized business processes and automation tools reduce the need for human interaction. Utilizing software and machine learning to streamline data, thereby reducing errors, and improving compliance

  • Improved Customer Experience

​​​​​​​Digital document management and omni-channel customer communication all make for faster claims processing, which produces a smoother customer experience

  • Lower Operational Costs

​​​​​​​By digitizing internal business processes, skilled teams can focus on core competencies and non-human-centric tasks can be automated

  • Higher Profit Margin

​​​​​​​Efficiency and productivity increase by simplifying and standardizing admin-heavy tasks. RPA software for insurance industries reduces the need for office resources and increases productivity per employee

Market Insights

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Brochure

HEALTH SERVICES FOR HEALTH INSURANCE COMPANIES

Intelligent End

5 minutes
03 December 2022
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Fact_sheet

Transforming Insurance

2 minutes
29 January 2018
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Fact_sheet

Health Insurance Service

2 minutes
13 January 2020
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Case_study

ALLIANZ SUISSE

With a clear digitalisation strategy to service leadership in customer communications

5 minutes
03 December 2022
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Case_study

GENERALI GROUP SWITZERLAND

Efficient digital processing of incoming requests and mail

5 minutes
03 December 2022
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Case_study

HELSANA INSURANCE COMPANY LTD

end-to-end solution for reliable and economical transactional printing of business documents

5 minutes
03 December 2022

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