DIGITAL DATA FLOWS AND THE HEALTHCARE SERVICE OF THE FUTURE
Healthcare systems around the world face increased demand on health services, causing rising costs. There are many reasons for that: Impact of ageing and sicker societies, rewarding providers for doing more, rather than being efficient, etc.
Digital transformation has great potential to revolutionize healthcare. But even advanced economies are struggling to implement the latest technologies and approaches in their sector. Meanwhile, paper-based processes remain common. Compared to other industries, healthcare is one of the least mature when it comes to digital document management. Yet the potential gains are huge. When data flows digitally, costs fall, while efficiency and quality improves.
Gains to be made in the Healthcare sector through automation
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billion savings by 2027 in the healthcare industry by optimizing clinical, operational, and administrative workflows through intelligent automation
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trillion estimated global healthcare expenditure by the end of 2024
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payroll expenses by 2027, making up to 50% of total global healthcare expenditure—highlighting the transformative potential of intelligent automation
Our Solutions
Healthcare Solutions UK
Supporting the journey to modern, patient-focused NHS workplaces
Gesundheitslösung Deutschland
Deutschland-spezifische BPO-Lösungen für die Eigenschaften des deutschen Gesundheitswesens
Healthcare Solutions Switzerland
We offer an end-to-end solution for all Swiss health insurers' document processing needs
THE BENEFITS OF AUTOMATION FOR THE HEALTHCARE INDUSTRY
Reduced costs
Our hybrid solutions reduce both operational and print costs.
Improved patient experience
Whether it is arranging an appointment or accessing patient records, we help healthcare providers respond more quickly and accurately to patients. This increases patient satisfaction.
High levels of security
As certified service providers, we meet the specific legal standards for quality and security in all the processes we conduct on your behalf.
Access to advanced technology
We improve both front- and back-office efficiency by using a mix of automation and Artificial Intelligence.
Quick rollout
We are experienced in digital transformation projects, with tested processes enabling fast rollouts.
Greater accuracy
By automating manual processes, we reduce errors to a minimum, which leads to a better customer experience and leaner processes.
SPS HEALTH SERVICES OFFERING
SPS assists healthcare organizations in maximizing resource utilization, minimizing expenses, and enhancing service provision and patient contentment. Our services encompass streamlining the transition to digital information and document management, as well as integrating traditional physical workflows (such as mail, printing, and paper records) into our centralized solutions.
By leveraging the latest technological advancements, we aim to provide healthcare organizations with tailored solutions that promote operational excellence, cost-effectiveness, and improved patient outcomes.
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Case Study
DBS keeps millions of workplaces safe in partnership with SPS
Secure processing of 7M+ annual checks ensures safe workplaces. 99.9% SLA consistently exceeded.
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THE RISE OF GENAI: A NEW ERA OF CUSTOMER-CENTRIC HEALTHCARE
Healthcare executives in hospitals as well as health insurances are prioritizing GenAI as key investment area the next years. The ability to analyze unstructured data is representing a potential breakthrough for healthcare operations, which are rich in unstructured data such as clinical notes, diagnostic images, medical charts, and recordings.
Numerous use cases for AI are emerging. Hospitals, physician groups as well as health insurances are starting to explore the potential.