SPS Nexus

Simplifying service requests, delivering excellence and enhancing the flow of work

SIMPLIFYING TECHNOLOGY IN THE WORKPLACE

According to Work Design Magazine, 43% of employees report that too much time is wasted switching between apps and other tools.

SPS Nexus is an all-in-one service management hub that supports requests and tracking of a wide array of workplace services to make your employee’s day better and more productive.

The communication hub is at the core of the platform: it fosters collaboration, facilitates third party communication, and simplifies complex processes by giving all stakeholders access to the same central hub.

Other features include the ability to reserve conference rooms quickly and virtually, as well as manage a Smart Locker system where employees can, for example, request that the evening's sports tickets be sent to a physical locker where the employee can pick it up on their way to the big game. The platform also includes a virtual chat assistant and a branded web portal.

SPS Nexus integrates the most relevant workplace experience tools, and the platform is designed to evolve with the future of workplace technology. SPS Nexus makes it possible for our clients to provide their employees with a people-centric workday. The technology platform helps organizations foster collaboration, regardless of geographic location, for a workplace that thrives in the current era — an era when workplace technology is both the vehicle and catalyst driving the possibilities of what a hospitable work environment can look like.

WHAT IS SPS NEXUS?

SPS Nexus is a comprehensive digital platform that simplifies access to Enterprise Workplace Services. Designed for both clients and employees, it enables seamless communication, service management, and support through a single, unified hub. SPS Nexus offers an omni-channel experience with a branded web portal, mobile apps (available on iOS and Android), and an AI-powered digital assistant.

The platform connects various systems to streamline services such as mail tracking, shipping, document scanning, and booking of conference rooms or desks. SPS Nexus also manages user preferences, including accessibility and dietary needs, and allows for customization to improve user experience.

By integrating with partner and third-party facility management tools, SPS Nexus simplifies complex service requests and offers clear, consolidated reporting.

In addition to the capabilities in these systems, SPS Nexus manages employee preferences (accessibility, dietary, location, etc.) and allows employees to customize the interfaces based on their needs. It connects SPS partner systems with client and third-party facility management tools, simplifying the tracking of complex requests and providing consolidated dashboard reporting.

SPS NEXUS PLATFORM BENEFITS

Improves employee satisfaction and productivity

Give your employees the ability to request, track, and update their support requests effortlessly.

Vendor agnostic – open ecosystem to integrate with other platforms

Avoid juggling multiple workplace applications and simplify into one seamless platform.

Aggregates multiple services requests into a single submission

Save time and be more efficient with the aggregation capabilities of the tool.

Multi-channel access to support hybrid/work anywhere workforce

Rely on any device from anywhere, whether it’s your phone, laptop, or tablet.

Blends digital and physical work for a better employee experience

Bring the physical requests – print, food orders, package delivery – to life through digital request enablement.

Enables employees to focus on their high-value work contributions

Provide a tool to your workforce that streamlines processes and allows them to focus on the work that matters most.

EXPLORE THE FUTURE OF WORKPLACE TECHNOLOGY

Discover how workplace technology is transforming employee experiences by boosting productivity, fostering collaboration, and enhancing well-being. Learn about SPS Nexus, the platform revolutionizing how businesses navigate the hybrid work environment, seamlessly connecting remote and on-site teams. Dive into the future where technology bridges global workforces and drives innovation.

Embrace these changes and create a more engaging and efficient work environment.

Learn more

EXPAND THE EMPLOYEE EXPERIENCE

From training to onboarding, to daily interactions to after-work plans, full digital integration and hybrid virtual + real-world work experiences unlock The Power of Possibility for a new generation of talented individuals. Workplace technology makes possible what physical offices alone have never been able to offer untapped talent due to geographic location: the possibility to become a part of it.

Reach out to us to find out how SPS can help your company embrace workplace technology solutions that improve and expand the employee experience while pioneering the future of workplace technology.