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SPS Connected Workplace Experience
Leading Workplaces that Work
Thursday, June 4th, 2026 | Amazon 12 W. 39th Street - Midtown NYC
On June 4, SPS brought together senior workplace leaders for an exclusive executive event hosted at the AWS space within the iconic Lord & Taylor Building in Midtown Manhattan.
Workplaces are rapidly evolving, and the leaders who stay ahead will turn experience, data, and technology into measurable business results. At the SPS Connected Workplace Experience, attendees won’t just hear new ideas—they’ll leave with practical strategies they can put into action right away.
Together we explored:
- Leading Workplaces that Work
- Transforming Workplace Data Into Competitive Advantage
- AI, Robotics & Gamification: The Future of Guest & Employee Experience
- Experience + Tech: Supercharging the Next-Generation Workplace
- AWS Builder Studio Sessions plus Innovation Showcases from Leading Technology Partners
Agenda
- 8:00 Continental Breakfast & Mingling
- 9:00 Welcome from SPS + AWS
- 9:20 Future of the Workplace & 2026 WORKTECH Survey Highlights
- 9:50 Keynote Speaker: Dr. Jessica Kriegel
- 10:45 Innovation Experience & Dr. Jessica Kriegel & Philip Ross Book Signing.
- 11:30 Where Experience Meets Technology: Supercharging the Next-Gen Workplace
- 12:00 The Invisible Advantage: Unlocking Operational Intelligence Through Automation
- 12:30 The Experience Luncheon + AWS Builder Studio Tour (Group 1) - FULL
- 1:30 The New ROI: AI, Robotics, & the Future of Guest and Employee Experience
- 2:15 The Rise of the Intelligent Workplace: Transforming Workplace Data into a Competitive Advantage
- 2:45 Closing Remarks + Strategic Next Steps
- 3:00 Optional: AWS Builder Studio Tour (Group 2)
Keynote Speaker: Dr. Jessica Kriegel
Creating a culture that drives results for people and the “bottom line”
Future of the Workplace & 2026 WORKTECH Survey Highlights
Philip Ross & Claire Ward Presentation
The Invisible Advantage: Unlocking Operational Intelligence Through Automation
FacilityOS & Ondox Panel
See how automating hidden, behind-the-scenes workflows in digital documents & logistics increases speed, accuracy, and real-time visibility—freeing teams to focus on higher-value work and enabling smarter operational decision-making
The New ROI: AI, Robotics, & the Future of Guest and Employee Experience
Yarooms & Atiom Panel
Discover how forward-thinking organizations are fusing hospitality and AI to gamify engagement, influence behavior, and capture the real-time “Pulse of the People,” transforming workplace experience into measurable performance and ROI
The Rise of the Intelligent Workplace: Transforming Workplace Data into a Competitive Advantage
AWS & SPS Nexus Presentation
Explore how SPS Nexus aggregates data into a single, AWS-powered decision engine
Who Was There?
The event brought together senior leaders responsible for workplace strategy, operations, employee experience, and corporate services.
Attendees included:
- Chief Workplace Officers
- Corporate Real Estate Leaders
- Senior Workplace Experience Leaders
- Senior Operations Executives
- Chief Administrative Officers
- Chief Operating Officers
Speakers
DR. JESSICA KRIEGEL
Chief Strategy Officer at Culture Partners & Best-Selling Author
Dr. Kriegel leads global research focused on activating change that produces measurable results.
PHILIP ROSS
CEO, Cordless Group & UNWORK, Chairman, WORKTECH Academy
Futurist, author and advisor on the future of work, digital disruption and modern workplace trends.
DAN MOSCATIELLO
Global Enterprise Workplace Solutions & CEO NA, SPS
Dan leads SPS’ Workplace Solutions with a client-first, results-driven, & innovation-focused approach.
CLAIRE WARD
Chief Innovation Officer, SPS
Claire is the Chief Innovation Officer and leads UK&I marketing, bid management, & solution design.
DRAGOS BADEA
CEO, Yarooms International
Leading the future of workplace flexibility through smart scheduling & resource management tech.
DR. CHESLEY BLACK
Senior Vice President, Global Workplace Experience Strategy & Innovation, SPS
Chess develops & leads the global workplace experience model for Enterprise Workplace Solutions.
MATT GEORGE
Vice President of Operations, SPS
A hospitality veteran delivering high-quality, people-focused workplace & facility solutions.
BRIAN KINGSBURY
Senior Channel Director, FacilityOS
Expert in leveraging the FacilityOS platform to streamline workflows & enhance workplace efficiency.
NICOLE MANGARELLA
Head of Global Technology & Innovation, SPS
Leading global business transformation via AI, automation, and analytics for over 15 years.
ANTHONY MURPHY
CEO, Ondox
Anthony Murphy is CEO of Ondox, global partner for AI-driven document & workflow automation.
MATT SPRIEGEL
Founder and CEO, Atiom
Matt is on a mission to help the forgotten workforce learn, grow, and thrive daily.
PAMELA TOM
Senior Vice President, Solution Design, SPS
Pam aligns client needs with AI-powered digital solutions that drive growth & competitive advantage.
Partner Innovation Zone
View our interactive experience stations featuring emerging workplace innovations
FacilityOS is an AI-powered facility management platform deployed across more than 7,000 sites worldwide, helping organizations optimize processes, improve compliance, and strengthen security. FacilityOS streamlines workflows across visitor management, contractor compliance, emergency response, security, and logistics.
YAROOMS is a complete workplace management platform built for hybrid teams. From desk and room booking to visitor management and AI-powered workplace assistance, it brings everything together in one place - with deep Microsoft 365/Teams integration and enterprise-grade compliance baked in.
Ondox software enables SPS Global to provide AI-driven document processing solutions to customers across the world. Our agentic AI technology delivers digital mailroom, inbox automation, and intelligent document processing solutions that understand incoming content and automate workflows. Visit our booth to bring your connected workplace goals to life.
Atiom is the performance platform for service-first industries. We close the gap between brand promise and customer experience, helping frontline teams practise, perform, and deliver service excellence that drives revenue. Trusted by IHG, Accor, and Minor Hotels.
UnWork is a management consultancy and research house focused on the new world of work. It sits at the collision between people, place and technology and helps define the opportunities for innovation.
As the world’s leading online platform and member network for the future of work, WORKTECH Academy provides high-level professionals with cutting-edge insights across six key areas: People, Place, Culture, Design, Technology, and Innovation. Co-founded in 2016, the Academy bridges the gap between academic research and corporate practice by offering a mix of expert interviews, case studies, and live global events. By fostering a collaborative community of designers, end users, and solution providers, it creates a unique space for sharing the ideas and tools that will shape how we work tomorrow.
A Behind-the-Scenes Look at AWS Builder Studio
One of the highlights of the SPS Connected Workplace Experience was an exclusive tour of AWS Builder Studio, a prototyping lab, experiential showroom, and collaboration space located within Amazon's reimagined workplace in the historic Lord & Taylor Building.
Attendees explored how AWS brings ideas to life through hands-on innovation, rapid prototyping, and immersive demonstrations that showcase what's possible when technology, workplace design, and employee experience come together.
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We look forward to continuing the conversation and exploring how leading organizations are creating workplaces that work better for employees and the business.