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Recognized for our Accomplishments
These awards recognize our accomplishments in making significant contributions to different industries.
We are constantly working to provide exceptional customer service and satisfaction, as well as to create a positive work environment for our employees. We want to make a positive impact on all our stakeholders and we are proud to be recognized as a global leader for our performance.
- Employee Satisfaction.
- Performance & Communication.
- Supporting Stakeholders.
Business Excellence
WORLD-CLASS NPS OF 80 POINTS
SPS has accumulated more than five years obtaining a world-class NPS (Net Promoter Score). Our clients are at the forefront of our priorities, inspiring us and our teams to consistently deliver exceptional work. Their trust and satisfaction are consistently reflected in an exceptional and solid score over time.
IAOP GLOBAL OUTSOURCING 100
SPS has been recognized as a global outsourcing leader from 2013 through 2026, reflecting consistent excellence in Business Process Outsourcing (BPO), document management, and intelligent operations. SPS has earned top‑performer recognition in Customer References, ESG, Awards & Certifications, and Sustained Excellence. Organizations included in this global ranking are acknowledged for service excellence, innovation, and measurable business impact across the outsourcing industry.
OUTSTANDING CUSTOMER EXPERIENCE
SPS has been celebrated for transforming the workplace experience by the Titan Business Awards with the 2026 Platinum-level award for Outstanding Customer Service (B2B sector).
GUARDIAN LIFE INSURANCE COMPANY RECOGNITION
SPS NA is honored to be acknowledged by Guardian Life Insurance Company as their foremost supplier for our claims processing operation. This recognition underscores our unwavering commitment to excellence and efficiency.
STEVIE AWARD FOR EXCELLENCE IN MANAGEMENT
SPS North America receives in 2022 the Bronze award in the category of Excellence in Management - Business & Professional Services. It reflects our dedication to providing exceptional management solutions.
Innovation
MOST INNOVATIVE COMPANY OF THE YEAR AWARD
The American Business Awards has honored SPS as the Most Innovative Company of the Year (2026), honoring us for “Innovating the Future of Work with SPS Workplace Experience
OUTSTANDING INNOVATION IN CUSTOMER SERVICE
SPS has received the 2026 Gold award for Outstanding Innovation in Customer Service by the Titan Business Awards, recognizing our Elevated Hospitality and Connected Workplace solutions.
BIG AWARD FOR INNOVATIVE SOLUTIONS
SPS earns distinction in the 2022 BIG Innovation Awards by the Business Intelligence Group (BIG) for its innovative solutions, delivering excellence amidst challenges, providing digital mail services, and touchless solutions.
BIZ AWARD FOR MOST INNOVATIVE COMPANY OF THE YEAR
SPS North American division earns Silver for Most Innovative Company of the Year (2022) at the Best in Biz Awards. Innovative Thinking' is one of our core values, and we strive to incorporate innovation into in all aspects of our business.
Environmental, Social and Governance (ESG)
Ecovadis Silver Medal for ESG Excellence
We are delighted to announce that SPS has earned recognition from EcoVadis, a hallmark of our dedication to Environmental, Social, and Governance (ESG) excellence. In our second ranking, we are among the top 15% of all organizations worldwide.
2025 Inclusive Leadership Award
Gary Harrold, CEO of SPS UK and Ireland, has been named Chief Executive of the Year at the 2025 Inclusive Awards. The award recognises his leadership in advancing equality, diversity and inclusion (EDI) within SPS and reflects the organisation’s structured, long-term approach to embedding inclusion into governance, culture and decision-making.
Ragan's Awards for Digital Culture
SPS North America was named a winner in Ragan's Workplace Wellness Awards 2023 in the category of Digital Culture, for supporting the well-being of our employees and promoting a healthy workplace through meaningful connections in a digital world.
Noble Awards
SPS North America honored by the 2025 Noble Business Awards with a Gold award in the category of Outstanding Organizational Strategy for our SPS Academy, the company’s comprehensive training program that aligns employees with SPS’s core values, culture, and commitment to customer service.
Titan Awards
SPS recognized with the Platinum award in the category of Human Resources - Best HR Strategy for our Elevate training program as part of the 2024 Titan Business Awards.
Cigna Healthy Workforce Designation
SPS North America has been selected by Cigna Healthcare as a recipient of their 2024 silver level Healthy Workforce Designation for demonstrating SPS’ strong commitment to improving the health and vitality of its employees through a workplace well-being program.
Change Award 2025
At the Change Awards ceremony held in 2025, SPS won in the Digital Transformation – Private Sector category for its work modernizing the records management solution for a long-term legal client. The Change Awards is an annual awards programme honouring the best examples of global change, transformation and innovation.
Inclusive Companies Top 50 Employers
SPS has been listed on the Inclusive Companies Top 50 Employers list for 2025, coming in 28th. The Inclusive Top 50 UK Employers List is a national accreditation, acquired by organisations annually who wish to be seen as credible competitors in the field, and represents our commitment to diversity and inclusion.
Ragan Award for Diversity, Equity and Inclusion Communications
SPS North America was among the finalists in the Diversity, Equity & Inclusion Communications category and was recognized with Honorable Mention. SPS' DE&I initiatives are led by an employee council and they are built into the DNA of SPS.
Stevie Awards for Excellence In Employee Wellness
SPS North America received recognition in 2024 for excellence in the category of Achievement in Workplace Health & Wellbeing.
Workplace Health Promotion (WHP) Recognition
SPS Italy has been awarded the “Healthy Workplace” recognition for the 7th consecutive year at the WHP Healthy Workplace event in Milan. It reflects our belief that a great place to work is one where everyone feels valued, supported, and healthy.
Accessibility Design Competition 2024
SPS is proud to join the Accessibility Design Competition (ADC 2024) as an Industry Partner, promoting inclusivity and employability for individuals with disabilities ensuring that all employees can easily navigate their work environment.
Lovable Workplaces Award
Lovable Workplaces Awards is a great opportunity for companies to show how attractive workplaces they are.
A Family-Friendly Company
A recognition received in 2020, 2022 and 2023 to encourage members of the corporate sector, highlight family-friendly good practices and support young adults in accomplishing their dreams of having children.
Military Spouse Employment Partnership (MSEO)
MSEP connects military spouses with hundreds of partner employers who commit to recruit, hire, promote and retain military spouses, bringing the number of employers at SPS to more than 615.