Healthcare Solutions
SPS facilitates the shift to digital information and document processing
DIGITAL DATA FLOWS AND THE HEALTHCARE SERVICE OF THE FUTURE
Healthcare systems around the world face increased demand on health services, causing rising costs. There are many reasons for that: Impact of ageing and sicker societies, rewarding providers for doing more, rather than being efficient, etc.
Digital transformation has great potential to revolutionize healthcare. But even advanced economies are struggling to implement the latest technologies and approaches in their sector. Meanwhile, paper-based processes remain common. Compared to other industries, healthcare is one of the least mature when it comes to digital document management. Yet the potential gains are huge. When data flows digitally, costs fall, while efficiency and quality improves.
Fact sheet
Health Insurance Service
Outcome Based Patient Centric Services For The NHS: Create a legacy by delivering a sustainable healthcare system.
We offer an end-to-end solution for all the document processing requirements of Swiss health insurance companies. Increase customer satisfaction with our same-day processing – automated and for all communication channels.
SPS HEALTH SERVICES OFFERING
SPS’s services help healthcare organizations to make sensible use of resources, keep costs low and improve service delivery and patient satisfaction. This involves facilitating the shift to digital information and document processing, while integrating existing physical processes (mail, print, paper records etc.) into our centralized solutions.
By using Intelligent Automation we automatically classify incoming documents and extract the most relevant information. The use of automatic data processing is a key part of our innovative document management solutions. It helps turning unstructured data into structured usable information that is ready for processing and analytics.
SPS helps facilitate the efficient, structured and safe management of both digital and paper-based patient records. This generates faster access to information and underpins improved clinical decision making.
Our hybrid solution helps healthcare organisations manage both print and digital communications, reducing costs and improving patient experience.
Our tailor-made mailroom services cover day-to-day management, digitization of existing files, secure physical and electronic storage management and omni-channel solutions for outgoing mail.
We enable companies to communicate with their customers on the channel they prefer, whether it’s digital or physical. This form of customer service automation improves accuracy and response times while increasing customer satisfaction.
BENEFITS OF SPS' HEALTH SERVICES
- Reduced costs
Our hybrid solutions reduce both operational and print costs
- Improved patient experience
Whether it is arranging an appointment or accessing patient records, we help healthcare providers respond more quickly and accurately to patients. This increases patient satisfaction
- High levels of security
As certified service providers, we meet the specific legal standards for quality and security in all the processes we conduct on your behalf
- Access to advanced technology
We improve both front- and back-office efficiency by using a mix of automation and Artificial Intelligence
- Quick rollout
We are experienced in digital transformation projects, with tested processes enabling fast rollouts
- Greater accuracy
By automating manual processes, we reduce errors to a minimum, which leads to a better customer experience and leaner processes