SPS Campus Service Hub

Connected services for the integration of physical and digital workflows with a focus on hospitality

  • Challenges
  • Workplace Experience
  • Campus Logistics
  • Technological Tools
  • Downloads
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Running a modern campus is more complex than ever before: 

Are you also facing these challenges?

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"How can we keep pace with the changes in the new age of work and the increased demands due to advancing digitalization, and create a maximally flexible and experience-oriented environment for our employees and guests on campus?"

Campus Management from High Tech Campus Eindhoven
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Case Study

HTCE increases resilience, productivity and employee satisfaction

High Tech Campus Eindhoven

The key: smart hybrid workplace solution

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"On our sprawling corporate campus, the decentralized structures for processing services in internal mail and parcel logistics led to unacceptable process inefficiencies, cost explosions, and worrying security risks."

Campus Management, Fortune 100 Tech Company
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Case Study

Office Logistics and Mail Services transformation for a top technology company

Operational optmization to support a dynamic hybrid workforce

Connected Campus: Integration as a driver for performance

Smart & Connected Services for your Campus Management

SPS helps you make your campus a pioneer in efficient, hybrid work environments. With the SPS CAMPUS SERVICE HUB, we offer integrated and future-oriented services. These provide next-level support and hospitality services at the workplace, as well as smart logistics, mail, and printing processes.

You benefit from maximum efficiency and a campus environment that impresses customers, employees and guests alike.

Trainee program at SPS

Workplace Experience

We are currently at a decisive point in the transformation of the world of work. Our latest Workplace Trends Report 2026 highlights the ongoing gap between existing potential and actual performance in the workplace and how this gap can be overcome. Today, the workplace must be understood as a coordinated ecosystem in which space, technology, services, culture, and work processes must work in harmony. Only in this way can employees better focus, collaborate more effectively, and make a greater contribution.

Download the trend report here

Front of House, Reception, Hospitality Host

A central point of contact ensures that everyday office life runs smoothly and provides a functional, safe, and well-organized working environment.

With our highly qualified service support team – available on-site or remotely via virtual capabilities – we offer businesses a personalized, brand-compliant visitor experience. This includes visitor check-ins and registrations, handling calls and messages, and coordinating meeting rooms. Hospitality is our top priority. Support is available in multiple languages, while security and compliance are guaranteed at all times. 

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Workplace Support Assistant & Ambassador

With our highly skilled service support team—on-site or remotely via virtual capabilities—we provide businesses with a personalized, brand-consistent visitor experience.

In some buildings, it can also be beneficial to employ a dedicated staff member to ensure the smooth operation of daily business and maintain a safe, clean, and functional office environment. Responsibilities include: office and building maintenance, materials management, meeting room management, minor repairs and coordination, events, and office relocations.

Download Factsheet arrow_downward

 

AV & Tech Support

We deliver seamless hybrid work through smart AV solutions—expert setup, AI monitoring, and 24/7 AV support.

With intelligent services for seamless hybrid working, we support you in using audiovisual systems on-site with trained SPS teams and 24/7 telephone and chat support from AV experts. We take care of the design and installation of AV systems, can implement AI-powered system monitoring, and automate and manage AV assets. We are happy to train your teams on system maintenance.

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Office Moves & Changes and Event Logistics

Transportation, dismantling, and reassembly of office and IT equipment, including cabling, are carried out efficiently and with minimal disruption to ongoing operations.

We support companies with office relocations and on-site events – from site analysis and space and seating planning to coordinated implementation. Transport, dismantling, and setup of office and IT equipment, including cabling, are carried out efficiently with minimal disruption to ongoing operations.

Self-Services

Digital self-services for workplace booking, secure information access, and flexible, smart storage.

Our self-services include not only enabling your employees to book rooms and desks as workspaces but also providing faster access to business-critical information using Secure Digital Mail Solutions. Secure Smart Lockers and Secure Parcel Lockers also offer secure, flexible, and digitally controlled storage for personal mail.

Download: Factsheet "Smart Digital Mail Hub" arrow_downward

Download: Broschure "Smart Lockers" arrow_downward

CONTACT OUR EXPERTS

Get in touch with us
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Campus Logistics

In an increasingly digitalized work environment with geographically dispersed teams, labor-intensive processes and outdated systems can tie up valuable resources and hinder growth. As your reliable partner, we offer a range of services, including optimized logistics, secure information management, and high-quality printing and reprographic services.

Get in touch

Postal & Parcel Logistics

We take care of all postal services on campus—fast, secure, and cost-optimized.

On-site on campus or in a separate SPS Logistics Hub, we handle the full-service processing of incoming and outgoing mail for all campus employees, using fully optimized processes. This includes reliable shipment tracking, sorting and delivery, optional security screening of incoming mail by certified personnel using X-ray technology, and internal delivery and collection of shipments. In addition to returns management and professional packaging services, we guarantee fast, cost-effective, and secure delivery to the recipient by handling courier delivery processes and optimizing postage for outgoing letters and parcels.

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Mail Digitization & Archive Management

We digitize, archive, and dispose of business documents in accordance with legal requirements and enable digital access for efficient processes.

Digitizing incoming and business mail transforms physical documents into secure, searchable digital files, enabling access anytime, anywhere. Automated distribution, seamless workflow integration, and GDPR-compliant archiving reduce paper and storage costs and ensure efficient, legally compliant business processes.

Download: Factsheet "Digital Mailroom" arrow_downward

Download Factsheet "Digitisation of current phyiscal archives" arrow_downward

Reprographics & Print-on-Demand

We provide high-quality on-demand printing services and a simple print and mailing solution for efficient, cost-saving postal processes.

Even in the digital age, many companies still require high-quality printed materials for HR, training, marketing, sales, and events – flexible, on-demand, and of excellent quality. SPS offers modern printing, scanning, and copying solutions in specialized print rooms. In addition, the print-on-demand and mailing solution PriMailOne® enables secure, decentralized printing and mailing directly from the office or home office. Companies save costs and resources, while employees retain full transparency and control over their postal communications.

CONTACT OUR EXPERTS

Get in touch with us
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Technological tools

To ensure an optimal workplace experience and efficient campus logistics, we rely on state-of-the-art technologies, which we continuously evaluate for new innovations and strategically deploy where they sustainably improve business operations. In this way, we create a digital, networked, and highly efficient service landscape.

Get in touch

SPS Nexus

The Nexus app combines digital mail, courier orders, and shipment tracking in a central, user-friendly interface, making support services simple, transparent, and accessible at any time.

The Nexus App allows users to access all our services, including digital mail, courier requests, and shipment tracking. The app integrates various systems and portals into a single, user-friendly interface. This simplifies management, makes support services more visible and accessible for employees, and improves the customer experience.

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Mail Logistics & Courier Management

Centralized systems for mail, track & trace, and courier management ensure transparent shipment tracking, efficient processes, greater security, and better service quality.

Mail logistics, track & trace, and courier management systems enable centralized control, seamless tracking, and transparent documentation of mail, parcel, and courier processes. Real-time status updates, delivery confirmations, and reports ensure security, efficiency, and cost control, optimize workflows, and improve service for internal and external recipients.

Download Factsheet "iTrak" arrow_downward

Download Factsheet "uBook Courier Management" arrow_downward

Service Request Ticketing Systems

Central ticket system for building and infrastructure services with transparent control, clear status communication, SLA management, and flexible system selection depending on customer requirements.

Such systems serve as a central tool for the structured management of requests, incidents, maintenance work, and services related to buildings and infrastructure. Tickets can be easily created, automatically assigned, and transparently tracked via a web portal or mobile app. This is complemented by clear status communication, SLA management, and a role-based access control system. Reports and dashboards also ensure an overview, transparency, and continuous service optimization. SPS is not tied to a specific vendor but uses the most suitable system based on customer requirements and needs.

Download Factsheet "Service Request Ticketing Systems" arrow_downward

CONTACT OUR EXPERTS

Get in touch with us

Our Approach

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PEOPLE

Our employees possess comprehensive knowledge of service delivery for relevant services on the campus and receive specialized training in "Elevated Hospitality" for those in customer-facing roles.

Benefits: Our teams adapt flexibly to changing needs throughout the day and offer a wide range of services. They ensure faster problem resolution and a smoother daily workflow, providing seamless, customer-centric service that strengthens efficiency, customer loyalty, and brand perception.

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PROCESS

We analyze the client's environment, propose process improvements, coordinate service delivery, and adapt job profiles as needed.

Benefits: The SPS Campus Service Hub processes multiple requests and combines various SPS services simultaneously. This offers the customer a seamless service experience, maximum efficiency, regardless of the service location, and above all: a single point of contact for various services.

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TECHNOLOGY

We remain open to various technologies, have access to a wide range of innovative specialists, and utilize SPS Nexus technology, which either integrates seamlessly with existing legacy systems or replaces them entirely.

Benefits: Our technological approach ensures maximum flexibility and smooth processes.

Downloads

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Brochure

The SPS Connected Workplace

Learn how SPS can be the glue to help keep your workplace connected.

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Case Study

HTCE increases resilience, productivity and employee satisfaction

High Tech Campus Eindhoven

The key: smart hybrid workplace solution

Placeholder image
Case Study

Office Logistics and Mail Services transformation for a top technology company

Operational optmization to support a dynamic hybrid workforce

Placeholder image
Case Study

Transforming campus logistics and mailroom services for a global sports brand

Boosting operational efficiency and cost control through digital innovation at the European Headquarters

Take your campus management to the next level.

We empower our clients to focus on their core business by providing end-to-end managed services that holistically shape and continuously optimize the customer experience.

We strive to increase operational efficiency through proven practices, standardize business processes, and cost-effectively integrate technology across all client locations in the region, while adhering to global standards.

Headquartered in Zurich, Switzerland, SPS operates internationally in over 20 countries, focusing on the banking, insurance, and healthcare sectors. With over 8,500 employees, SPS is recognized by its clients worldwide with a "world-class" Net Promoter Score (NPS).

Learn more about our dedicated teams and how they make a meaningful contribution to our clients.