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SPS recognized as a top performer

by the IAOP Global Outsourcing 100

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Sustaining a level of excellence in any type of business requires a focus on both client and employee satisfaction, as well as an ongoing commitment to innovation and strategic transformation.  

These strategies are at the heart of SPS’ business approach:  We leverage our Environmental, Social and Governance (ESG) programs to ensure that we are a trusted and reliable partner for our clients and a great place to work for our engaged employees.  Our employee programs are rooted in celebrating diversity, ensuring equity and inclusion, and supporting the health and wellness of our team members, with a commitment to employee development and recognition. Our employees drive our client-centric approach to service excellence and transformation by delivering innovative, sustainability-focused solutions which leverage AI-enabled technology and optimized processes.

Together, all of these programs and initiatives support our goal of helping our clients elevate their own customer experience and improve their employee experience, whether they are in the office or working remotely.

SPS’ approach towards transformation has resulted in our organization being been recognized as one of the world’s top outsourcing solutions providers by the International Association of Outsourcing Professionals (IAOP) through the 2024 Global Outsourcing 100 (GO100) program. 

IAOP awards “distinguishing stars” to top performers among the GO100 honorees, evaluated by independent judges. This year, SPS earned stars for excellence in the following categories:

  • Customer References, honoring companies that demonstrate sustained excellence provided to top customers. This award highlights SPS's commitment to maintaining exceptional service standards and delivering consistent value to its clients.
  • Awards & Certifications, acknowledging recent and public recognitions that demonstrate business and outsourcing excellence. SPS's dedication to quality and excellence is evidenced by its numerous industry awards received over the past year along with continued certifications related to ISO 9001, ISO 14001, ISO 27001 and more.
  • Programs for Corporate Social Responsibility, recognizing companies that demonstrate excellence in corporate programs and outcomes related to topics such as community involvement, labor practices, human rights, fair operating practices, environmental impacts and organizational governance. SPS's CSR initiatives focus on sustainable practices and community involvement, ensuring positive impacts on society and the environment.
  • Sustained Excellence, celebrating organizations with more than five consecutive years of recognition by IAOP in the Global Outsourcing 100.

2024 marks SPS’ 12th consecutive year as part of The Global Outsourcing 100, a testament to SPS’s unwavering dedication to excellence and continuous improvement in the outsourcing industry.

Read the press release for more information.

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Article

SPS recognized for excellence in multiple categories by IAOP

26 July 2024

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