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SPS recognized as a top performer

by the IAOP Global Outsourcing 100

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Sustaining a level of excellence in any type of business requires a focus on both client and employee satisfaction, as well as an ongoing commitment to innovation and strategic transformation.  

These strategies are at the heart of SPS’ business approach:  We leverage our Environmental, Social and Governance (ESG) programs to ensure that we are a trusted and reliable partner for our clients and a great place to work for our engaged employees.  Our employee programs are rooted in celebrating diversity, ensuring equity and inclusion, and supporting the health and wellness of our team members, with a commitment to employee development and recognition. Our employees drive our client-centric approach to service excellence and transformation by delivering innovative, sustainability-focused solutions which leverage AI-enabled technology and optimized processes.

Together, all of these programs and initiatives support our goal of helping our clients elevate their own customer experience and improve their employee experience, whether they are in the office or working remotely.

SPS’ approach towards transformation has resulted in our organization being been recognized as one of the world’s top outsourcing solutions providers by the International Association of Outsourcing Professionals (IAOP) through the 2024 Global Outsourcing 100 (GO100) program. 

Candidates for the Global Outsourcing 100 are evaluated by an independent panel of industry experts in four categories:

  1. Customer References as demonstrated through value being created at the applicant's top customer organizations.
  2. Awards and Certifications as demonstrated through the value being created through industry recognition and relevant organizational and individual professional certifications.
  3. Programs for Innovation as demonstrated through specific programs and resulting outcomes that produce new forms of value for customers.
  4. Corporate Social Responsibility (CSR) as shown through corporate programs and outcomes that address topics such as community involvement and development, labor practices, human rights, fair operating practices, environmental impacts, consumer issues, and organizational governance.

2024 marks SPS’ 12th consecutive year on the GO100 list, a tribute to the ongoing commitment of SPS’ employees worldwide to deliver service excellence in support of our clients business transformation initiatives and their commitment to our corporate values: Clients First, Delivering Excellence and Innovative Thinking.

Read the press release for more information.

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Article

SPS named to IAOP Global Outsourcing 100

for 12th consecutive year

20 February 2024

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