HOW TO AVOID EMPLOYEE DISENGAGEMENT IN THE AGE OF AI

by Susanne Beer, CHRO at SPS

May 6, 2024

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From verifying employee documents to processing expense reports or conducting employee trainings, AI has been an integral part of HR practices, simplifying our routine tasks and allows us to focus on strategic planning. Today, AI’s reach extends across every aspect of HR, from recruiting and onboarding to employee performance evaluation and workplace solutions.

Every day, new opportunities to make use of AI arise, and there are countless applications we haven’t even imagined yet. AI can be a valuable time-saver for data-led insights or repetitive tasks, freeing up headspace for HR professionals and company employees to focus on the bigger picture. Yet, with every new application, the need to maintain a human connection becomes more crucial. 

Although 94% of HR professionals in a recent survey by HR Technologies UK see technology as a solution to their challenges, a significant number of employees remain sceptical. Research by SurveyMonkey reveals that 54% of Brits are uncomfortable with AI in HR, with 39% not trusting AI-supported HR teams. This mistrust stems from a lack of understanding, highlighting the need for clear communication about AI’s role, benefits and limitations. 

Learn more from Susanne Beer, Global HR Head at SPS, about creating a strong employee experience with AI.

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