Physical Mailroom
THE BENEFITS OF SPS’S DOCUMENT LOGISTICS OUTSOURCING SERVICES
THE VALUE OF AN OUTSOURCED PHYSICAL MAILROOM
Mailrooms play a vital role in the smooth functioning of a business. Yet, many are run using manual processes and traditional, siloed workflows. The result is a lack of cost optimization and poor service quality as legacy systems struggle to cope with in-bound and out-bound mail and package volumes.
As employee experience becomes the new battleground for many companies, mailrooms can quickly become the weak link. Part of the problem is under-investment in technology and a lack of deep process knowledge in what is often not considered a core business area.
SPS manages over 500 physical mailrooms worldwide and handles around 120 million items of mail for a range of industries each year.
For onsite physical mailrooms, SPS manages the whole process from mail collection, sorting, and processing to delivery and courier services, with detailed tracking through every step. SPS maintains individual service levels for every customer that cover all mailroom activities, allowing us to provide consistent high-quality output.
By re-designing workflows within the physical mailroom, SPS improves efficiency and enhances the experience of the end-customer. SPS operates the industry’s largest mailroom database, with detailed information on around 800 operations. We use this data to benchmark your mailroom against similar operations, ensuring that it performs to the very best standard in the market, whether it is mail handling times or employee productivity.
SPS'S ON-SITE MAILROOM SERVICES INCLUDE
- Full service covering inbound and outbound mail
- Benchmarking again best-in-case operations
- Courier services
- Hazardous mail screening
- Distributed delivery consolidation
- Integrated print management
- Third party supplier network
- Access to best available postal rates
- Robust reporting – Insight into mail trends and patterns
- Flexible pricing model
SPS’s off-site physical mailroom solution involves managing a company’s entire mailroom operations from a centralized off-site mail center. This hub can support multiple locations and even home offices, providing a flexible and resilient service for the modern business.
All inbound mail and packages are x-rayed and screened upon receipt. This adds a strong layer of security and ensures any potential risk is taken off-premises.
With an off-site physical mailroom, companies are able to decrease their real-estate footprint and support multiple distributed office locations. This reduces the need for internal mailroom management resources and facilities and allows companies to completely focus on their core value proposition.
SPS'S ON-SITE MAILROOM SERVICES INCLUDE
- Support for multiple office and home-office locations
- All incoming mail is screened for hazardous materials
- Robust mailroom analytics and analysis
- End-to-end tracking from receipt to last mile delivery
- Targeted control during volume fluctuations
- Transactional pricing instead of fixed costs